EMOTIONAL QUOTIENT & WORK ENGAGEMENT RELATIONSHIP WITH THE TEACHINGS OF KI HAJAR DEWANTARA AND THE IMPACT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (STUDY OF EMPLOYEES “THREE STAR HOTELS” IN YOGYAKARTA)

Gendro Wiyono, Hasbi Apriandaka

Abstract


This study aimed to determine the effect of Emotional & Work Engagement
Quotient relationships with Ki Hajar Dewantara's teaching, and its impact on
Organizational Citizenship Behavior (OCB). The research sample was 98 threestar
hotel employees in Yogyakarta obtained by random sampling technique.
For research instruments, validity and reliability tests were carried out using SPSS
21, while data analysis used SmartPLS 3.2.8 software. The results showed that
Emotional Quotient had a positive and significant influence on OCB. Work
Engagement in line with the teachings of Ki Hajar Dewantara "Tetep-Mantep-
Antep" has a positive and significant effect on OCB. Emotional Quotient has a
positive effect on Work Engagement, the better Emotional Quotient, the
more Work Engagement also increase.


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